netFORUM Business Intelligence and Reporting
The need to gather, store and analyze data to make sound decisions and improve customer relations is critical to any industry. Sophisticated Business Intelligence (BI) tools that have been used by the for-profit community are finally available to the association industry.
The goal of BI is to give organizations the data they need to decide where to align limited resources for the greatest impact on the association’s strategic plan. The first step is uncovering and understanding the key performance indicators that drive your organization. Only then is it possible to devise and execute plans to maximize the value you deliver to your members.
Our Business Intelligence services include:
Identifying Key Performance Indicators (KPIs) – finding the unique indicators that will measure how well you are achieving your objectives.
Strategic Planning and Knowledge Transfer – With increasing demands on time and resources, it can be difficult to get out of the day-to-day and plan strategically. We evaluate your KPIs against the data and make the most of our experience to formulate strategies that make sense for your association.
Education and Training – We educate staff on how to manage, analyze and use available data to make informed decisions.
Multidimensional Analysis – In the past, association executives had to work hard to gather enough data to make informed decisions. Today, the challenge is even greater – determining how to sift through the vast amount of available data. With so much data accessible, data mining is critical in order to provide superior member service. DSK Solutions provides intelligent multidimensional analysis, data mining, data warehouse architecture, design and reporting. Insights gained through robust BI tools can drive critical decisions in all areas of an organization’s operations, such as member relations, financial and event management, as well as long-term strategic planning. Associations turn to DSK for expert advice and support of Business Intelligence initiatives.
Data Cleansing –We have deep and broad data conversion and data cleansing expertise, an essential prerequisite for any business intelligence endeavor. We identify data inconsistencies and de-dupe records in order to filter bad data and keep it out of netFORUM. We also reduce duplicate data by implementing solutions on the front end to maintain your data integrity long-term.
